About Us
Serving Funeral Homes Since 1948
It takes a lifetime to become the person one is at the moment of death. When a loved one passes away, friends and relatives will gather to pay their respect and to honour that life in a meaningful way.
Therefore, we believe that the best way to embrace death is to celebrate the essence of life.
We have always been inspired by wood, especially since each wood essence is unique, just like those who have left us. This is the most natural way to celebrate the loved ones we have lost.
Today, our company is a manufacturer, a distributor, an agent of change, and an influencer. In fact, what we do best is ingrained in tribute. Nothing less.
We are Victoriaville & Co.
Alain Dumont, FCPA
President & CEO
Third Generation
Charles-Olivier Dumont, CPA
Executive Vice-President & COO
Fourth Generation
MISSION
Passionate designer and manufacturer of top-quality wood products, Victoriaville & Co.’s mission is to market an extensive range of funeral and commemorative products to ensure that grieving families are able to honour the life of a loved one.
VISION
To become a leader in the industry by having an impact on the funeral service experience.
VALUES
Three essential values make up the foundation of Victoriaville & Co.’s philosophy: respect, integrity and responsibility. Candidates who are interested in joining our staff need to fit with the core values of the company. All our employees strive to live these values every day and are focused on creating the right social climate.
These values are a feature of our company that positions us favorably on the market. They also enable us to set ourselves apart from the competition. They are applied on a daily basis by all market players, whether they are our colleagues, our collaborators or our loyal clientele.
Our signature, “ingrained in tribute”, not only reflects the importance we place on each of our actions when designing, manufacturing or finishing our products, but also our values of respect, integrity and responsibility. As a matter of fact, our signature is the heart and soul of our company.
North American Network
Our network consists of 3 manufacturing centers, two of which include manufacturing facility and distribution center, and 9 customer service centers strategically located to complete our network.
Tradition and Trust
Making funeral arrangements is often a matter of tradition. Grieving families usually rely on a funeral home they trust to take care of all the details involved in burying a loved one with the grace and dignity they deserve. Often, this is a matter of integrity and trust. As a family-owned business, Victoriaville & Co. follows in that tradition. As a result, over the years, we have built very close ties based on tradition and trust with our clients.
Direct Representation
In Eastern Canada and the Northeastern part of America is serviced directly by Account Managers and Product Specialists representing Victoriaville & Co. as a wholesaler.
Distributor Network
A network of independent distributors sells Victoriaville & Co.’s funeral products and supplies throughout the United States and Western Canada on a regular basis.
Fundamental Values Rooted in Social Commitment
Over the years, our socially responsible approach and our fundamental values of respect, integrity, and responsibility have led us to promote education, health, and sports.
We are also pleased to have a positive impact where we live and work. Our community has great needs, and we proudly support several organizations that are striving to improve our quality of life. Our managers and staff members donate both time and money to help ensure the success of these charitable organizations.
Professional Associations:
- National Funeral Directors Association (NFDA)
- New Jersey State Funeral Directors Association (NJSFDA)
- Ohio Funeral Directors Association (OFDA)
- International Order of the Golden Rule (OGR)
- Casket & Funeral Supply Association of America (CFSAA)
- Cremation Association of North America (CANA)
- Green Burial Council (GBC)
- International Cemetery, Cremation and Funeral Association (ICCFA)
Major Funeral Services Associations in Canada
The Story of a Passionate Family
Victoriaville & Co. was born out of the determination, the leadership and the will to succeed of its founders. Much of our success is due to the economic well-being of an entire region renowned for the quality of its hardwood products.
For the last 9 decades, all details have been taken into account when designing, manufacturing, and finishing our hardwood products. We are well aware that each unit we produce is destined to a person with a unique life story and a unique set of memories that they leave behind. This is why we believe each product has a rich emotional value that is worthy of our respect.
Over the years, we have also offered The Essentials, a wide range of funeral and commemorative products designed to meet the needs of professionals committed to supporting grieving families in their mourning process.
The funeral industry has undergone considerable changes over the past several years. Changes in mourning habits and rituals have radically transformed the funeral industry around the world. Across North America, major independent players are now selling to multinational interests.
At Victoriaville & Co., this shift in the industry has resulted in significant business decisions. More than forty mergers, acquisitions and subsidiaries business creations have marked our history. Today, we are one of the largest family-owned businesses in North America that is still involved in the sale and distribution of funeral products.
Here are the highlights of our history:
1907 | J.E. Hébert founded a lumber mill company. |
1939 | After several years of financial support, J.E. Hébert developed a formal partnership with J.A. Dumont. |
1945 | Victoria Industries was founded. The new company manufactured furniture using the timber from the mill. |
1948 | Victoria Industries was renamed Victoriaville Caskets Ltd. |
1954 | Mr. Claude Dumont, J.A. Dumont’s nephew, representing the second generation, started working for the company. |
1974 | Mr. Claude Dumont became President of the company. |
1975-1982 | The company became one of the largest casket manufacturers in Canada. It was during this period that Joseph-Adélard Dumont passed away. |
1989 | Strategic partnership with Aurora, which was then the largest independent manufacturer of steel caskets in America. |
1990 | Alain, Claude Dumont’s son, joined the company and represented the third generation of the Dumont family to work in the family business. He founded Vic Royal Caskets Inc. by acquiring the assets of Atlas Caskets, which had closed its doors in December 1989. |
1993 | Second major US Strategic partnership with Milso Industries owned by the Pontone Family from New York. |
1997 | Major fire at the Vic Royal Caskets Inc. plant. |
1998 | Investment of $25 million to relocate the Vic Royal Caskets Inc. plant in Victoriaville, and to modernize and expand its facilities. |
2002 | Creation of Victoriaville Funeral Supplies Inc. which consolidated the Group’s operations. Alain Dumont was appointed President and Chief Operating Officer while his father, Claude, was named Chairman of the Board and Chief Executive Officer. |
2006 | Investment of $5 million to modernize the paint system in an effort to maintain the highest level of quality standards, while increasing production capacity. |
2015 | The arrival of Charles-Olivier Dumont, representing the fourth generation of the Dumont Family. He joined the family business after completing a Master’s degree in Accounting. and successfully passed all the exams to become a Certified Chartered Accountant. |
2017 | The Group completed the acquisition of J&R Mfg., a distribution company based in New York City. This acquisition represented the Company’s first foray into the American market. |
2018 | After 111 years of existence and 70 years of “exclusive” commitment towards the funeral industry, Victoriaville Funeral Supplies Inc. changed its name to Victoriaville & Co. in order to refocus on a new vision and a new mission, but with the same passion and the same promise to its various regional, national and international clients. |
2019 | Victoriaville & Co. acquires the Canadian facility of Matthews Aurora Funeral Solutions, Alliance St-Laurent Casket. |
2021 | Victoriaville & Co. has formed a strategic and equity partnership with fingerprint jewelry company Eternity’s Touch. In June, J&R/Victoriaville & Co. of New York and Legacy Tribute of New England merged their operations under the name Victoriaville & Co. (USA). Following the merger, the new entity launches Legacy Tribute Solution, a new division to provide technology and business solutions to Funeral Homes. On September 1, 2021, Victoriaville & Co. and Sauder Funeral Products formed a strategic partnership. As part of this partnership, Sauder Funeral Products’ line of caskets will become part of the Victoriaville & Co. portfolio. |
2023 | On January 30, 2023, we announced an investment in a 67,000-square-foot manufacturing facility in Cleveland, Ohio. This manufacturing addition to the existing capacity was necessary to support the company’s growth by expanding the company’s workforce, streamlining its supply chain, and specializing its three manufacturing facilities. At the same time, Victoriaville & Co. acquired the American Urns Division of Carrier Mausoleums Construction located in Twinsburg Ohio. With the addition of this acquisition, Victoriaville & Co. offers one of the finest collections of tastefully designed cremation urns and keepsakes on the market. All urns and keepsakes are available in all States and customized and shipped from the Service Center in Twinsburg Ohio. |
2024 | In July 2024, Victoriaville & Co., finalized the acquisition of the 105-year-old family-operated Haven Line Industries, its divisions comprised of Schuylkill Haven Casket Company (SHCC), Hardwood Division, and Columbia Casket Corporation (CCC) Metal Division, and Distribution Centers. This acquisition further expands the operations of Victoriaville & Co. (USA) and its continued commitment to American Funeral Homes. |